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How Mid-Market Companies Can Scale Smarter and Operate Sharper In a world moving faster than most companies can respond, AI agents are emerging as silent powerhouses, handling tasks, making decisions, and connecting dots in ways that reshape how enterprises function. While large enterprises may have the budget to experiment, it’s the mid-market companies, those with big ambitions but leaner teams, that stand to gain the most.

Blind trust in AI capabilities may lead to unintended consequences. We share the challenges in adopting AI for business leaders.

Through this case study, we highlight the benefits and drawbacks of depending on a single vendor for strategic and essential functions.